Hotel Royal Beitou

The service was phenomenal. At check-in, we were greeted, offered herbal tea, and asked to sit down while checking in. I speak a little Mandarin and the check-in manager very kindly humored me by speaking with me in that language, then seamlessly transitioning into excellent English when he knew my husband would benefit from hearing what he was saying and/or that the directions might be complicated for me to understand. He was very knowledgeable about the area and gave us detailed suggestions on things to do and where to have lunch, then gave us a map where he wrote down notes on how to get to the places he suggested. Another front-of-house employee showed us to our room and explained all its features as well as how to use the en suite hot spring bath and the the hotel communal hot springs facilities. We really enjoyed our hot spring bath, and loved exploring the area, which was all walk-able from the hotel. The room was very modern and had interesting features such as a table that nested under a counter until it was swung out into the room when needed. They also provided great drinks and snacks in the room, already included in the room rate. Breakfast was good, though we were a little confused by the format of being able to order and also going to the buffet. Overall, we loved this hotel and Xinbeitou, and it easily was the most relaxing part of our trip.

the room had a hot tub which filled from the hot springs. It was located just opposite the MRT station with easy access to shops and food. It was also within easy reach of some tourist attractions. The staff don’t speak lot of English (no expectation that they should given we were visiting Taiwan) but really make an effort to make you feel welcome and to help you as you go along. We had a mix up over our departure date - nothing to do with this hotel - and they quickly came to our rescue and sorted it out so the holiday wasn’t spoilt.

Fantastic to have in room hot springs. Perfect location being right opposite Xinbeitou MRT station. Innovative in room amenities such as isotonic drinks, and notable consideration of sustainability by having communal water fountains instead of providing plastic bottles. Fantastic breakfast options.

1. Very comfortable and spacious bedrooms. 2. Great facilities 3. Friendly staffs going thru the extra mile (they packed our breakfasts when we left for the airport at 6am even tho we had only put in the request at 9pm the night before)

The room was very comfortable, quiet, and the amenities were great eg mattress pillows etc.